What types of clients do you work with?

Coaches, consultants, and service-based business owners seeking organized operations and consistent backend support.

Do unused hours roll over?

Unused hours do not roll over to maintain schedule availability and workflow structure.

Can I upgrade or change my package?

Absolutely. Package adjustments take effect in the next billing cycle.

What does onboarding look like?

Kickoff call, access setup, workflow review, communication planning, and a 30-day support roadmap.

How will we communicate?

Email and Slack for daily updates; Zoom for meetings or project coordination.

What platforms do you work with?

Google Workspace, Microsoft 365, Canva, Trello, Asana, ClickUp, Notion, Mailchimp, Flodesk, ConvertKit, Kajabi, WordPress, Wix, Squarespace, HoneyBook, Dubsado, HubSpot, and more.

Do you offer one-time projects?

Yes — including CRM cleanup, SOP creation, website updates, content batching, and workflow organization.

How do you protect confidentiality?

Secure password-sharing tools and confidentiality protocols. NDAs available on request.

What if I need support outside standard hours?

Extended or weekend support can be added through an additional retainer.

Can I pause services?

You may pause for one billing cycle with notice.

Are you an employee?

No. I operate as a contracted support partner without the overhead of payroll or training.

How fast do you respond?

Within 24 business hours. OBM-level clients receive priority guidelines.